Maturity audit, cyber crisis management

Context

Already aware of and prepared for crisis management thanks to several simulation exercises conducted around cyberattacks, the organization wanted to go further in its resilience approach. It has chosen to test not only its teams, but also its entire cyber crisis management system in order to make a clear diagnosis of its level of maturity in the face of the risk of a cyber crisis. It is in this context that the “Crisis Ready” service was launched, which offers a complete audit of the existing system in order to assess its robustness and the organization’s ability to respond effectively in the event of a major cyber crisis.

Objectifs

• Diagnose the maturity of crisis management of cyber origin;
• Identify good practices and areas for improvement of the current crisis management system;
• Strengthen the organization’s resilience to a cyberattack through concrete recommendations.

Mission Description

This assessment of the organization’s level of maturity in the face of a cyber crisis is based on several levers:

• Interviews conducted individually with the various key departments.
• The analysis of the documentation relating to the management of a crisis.
• The reports of the various crisis management exercises carried out and operated by Alcyconie for this client.

Challenges and specificities

Accustomed to managing crises related to its core business in the agri-food industry, the organization is also preparing for crises of cyber origin. These have their own characteristics and require an adapted system, beyond traditional crisis management practices. In a sector where an interruption in orders or a disruption of the production line can quickly generate major financial impacts and damage reputation, the key challenge lies in the ability to prepare teams, strengthen their cyber culture and transform an already solid crisis management system into one specifically calibrated for cyber crises.

Alcyconie’s added value expertise

With an in-depth knowledge of the sector and the specificities of cyber crisis management, Alcyconie supported the organization by relying both on its feedback in the agri-food industry and on the exercises already carried out with its teams. This dual approach made it possible to concretely assess the relevance of the system in place, beyond the existing documentation. Indeed, the observation of the exercises makes it possible to evaluate the operational implementation of the procedures.