Cyber Crisis Communication

Objectifs

Deploy a clear communication strategy that complies with your obligations to effectively inform your stakeholders and preserve your organization's reputation.

Controlled strategic anticipation

Map your stakeholders and communication obligations, prepare your alternative channels.

Communication Toolkit

Prepare your tools, channels and messages in advance so that you never improvise in a hurry.

Transparent communication

Adapt technical content into clear and accessible messages for each audience (internal or external).

Preparing to communicate

Train and support spokespeople on the spot, strengthen communication teams to define EDLs.

1Description

2Objectifs

3Déroulé

4Notre valeur ajoutée

Prepare clear, consistent and controlled communication in the event of a cyber crisis

In a cyber crisis, poorly anticipated communication can aggravate it, sow confusion or damage the trust of stakeholders.

At Alcyconie, we help you build a solid communication strategy , capable of responding to the specific challenges of a cyberattack: technical information, media pressure, confidentiality, and uncertain evolution of facts.

Our experts, at the crossroads of cybersecurity and communication, support you in anticipating scenarios, framing speeches, training spokespeople and protecting your image, both internally and externally.

Make communication a tactical lever during the crisis:

The objective is not to be subject to communication during a cyber crisis, but to make it a strategy that is:

in the service of the crisis situation, by communicating transparently, while preserving the confidentiality of investigations and remediation;
in line with the company’s values, through online communication.

Tailor-made support adapted to your corporate communicators

Crisis
communication strategyStrategy aligned with your risks and regulatory obligations, but also adapted to your organization and its activities.
Writing key
contentPress releases, FAQs, social media posts.
Spokesperson
trainingPosture, speaking, management of sensitive issues, not conveying apprehension of the situation.
Media
monitoring and managementMonitoring of media and social networks, continuous monitoring throughout the crisis, as well as after it.

A dual expertise: between cyber and communication

At Alcyconie, we combine our expertise in cyber crisis management and crisis communication, to meet the very specific requirements of cyber crises. We do not offer you generic advice, but tailor-made devices, designed to be activated immediately, in a real situation.

Dual expertise in cyber and sensitive communication : our consultants understand the technical challenges of a cyberattack as well as the mechanisms of communication in times of crisis. This complementarity makes all the difference in critical moments.
Human and strategic approach : we integrate the emotional dimension of a crisis. Preparing your teams, supporting your spokespeople and preserving the coherence of the discourse are at the heart of our support.
Regulatory and reputational alignment : we help you communicate in compliance with the frameworks imposed by the CNIL, the NIS2 directive, or DORA, while protecting your image and credibility with your stakeholders.

Crisis communication

Our answers to the big questions of communication in cyber crises

How to popularize complex technical information?
Our experts help you translate cyber issues into accessible messages for your target audiences.
How do you communicate without compromising privacy?
We find the right balance between transparency and prudence, to reassure without exposing the organization to new risks.

To find out more, contact us

How to manage a long crisis with evolving information?
We help you structure a communication that adapts over time, while maintaining impeccable consistency.
What should we say to the affected employees and stakeholders?
We prepare your messages to raise awareness, inform and reassure your employees, customers and partners, even if their data is compromised.

How to communicate despite internal communication cuts?
Anticipation of alternative logistical means to maintain the flow of information in a degraded situation.